VMware Workspace ONE® - Skills for Unified Endpoint Management v20.x

In this course, you configure and secure unified endpoint activation, registration, and resource integrations and you learn how to integrate industry-recognized enterprise technologies with the VMware Workspace ONE® UEM (Unified Endpoint Management) console.

By the end of the course, you should be able to meet the following objectives:  

  • Identify and describe major components of the Workspace ONE solution
  • Identify and describe the Workspace ONE UEM enterprise and productivity integration components
  • Navigate the Workspace ONE UEM console
  • Examine integrated components
  • Explain integration of Workspace ONE UEM with directory services
  • Create and explain environment group structures
  • Outline enrollment and endpoint management methods for each endpoint platform
  • Configure requirements for Workspace ONE UEM registration and endpoint enrollment
  • Enroll and manage mobile devices and endpoints with the VMware Workspace ONE® Intelligence™ Hub application
  • Provision and secure applications
  • Enable the unified application catalog
  • Create and implement profiles and compliance policies
  • Explain and issue device commands
  • Manage email configurations
  • Integrate with content resources and provision access
  • Explain and analyze reporting and auditing
  • Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation
  • Apply general troubleshooting techniques
  • Implement unified endpoint management with Workspace ONE
 
Course Outline
1 - COURSE INTRODUCTION
  • Introductions and course logistics
  • Course objectives
2 - INTRODUCTION TO WORKSPACE ONE UNIFIED ENDPOINT MANAGEMENT
  • Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE Platform.
  • Summarize basic implementation of Workspace ONE UEM
  • Investigate Modern Windows Management with Workspace ONE UEM
3 - WORKSPACE ONE UEM CONSOLE
  • Outline features of the Workspace ONE UEM Console
  • Navigate the Workspace ONE UEM Console
4 - WORKSPACE ONE UEM ARCHITECTURE
  • List the common Workspace ONE UEM Integration Components
  • Outline the core components of Workspace ONE UEM
  • Outline the benefits of implementing Directory Services Integration
  • Summarize the benefits of implementing Certificate Authority Integration
  • Describe the benefits of implementing Email SMTP Integration
  • Describe the benefits of deploying VMware AirWatch® Secure Email Gateway™
  • Explain the purposes of deploying VMware Unified Access Gateway™
  • Describe the benefits of deploying VMware Tunnel™
  • Summarize the functions of Content Gateway
5 - MOBILE ENDPOINT ENROLLMENT AND MANAGEMENT
  • Outline UEM options
  • Configure Workspace ONE UEM for Endpoint Management
  • Enroll Mobile endpoints
  • Describe the functions and benefits of the Apple Device Enrollment Program
  • Outline the steps to enroll an Android Endpoint into Workspace ONE UEM with the out-of-box enrollment flow
6 - WINDOWS 10 ONBOARDING
  • Outline basic principles of Windows 10 Endpoint Onboarding
  • Onboard Windows 10 desktop with basic IT-driven and user-driven enrollment methods
  • Outline the steps of configuring Cloud Windows 10 Auto Discover Service
  • Summarize the steps of configuring Azure AD integration
  • Use Office 365 applications for Windows 10 desktop enrollment
7 - EXPLAIN WINDOWS 10 DESKTOP OUT-OF-BOX ENROLLMENT MACOS ONBOARDING
  • Understand the prerequisites for macOS enrollment and onboarding
  • Describe several macOS onboarding flows
  • Prepare macOS endpoints of staging
  • Outline the available user-driven macOS onboarding methods
8 - SECURING AND CONFIGURING ENDPOINTS
  • Summarize the comprehensive endpoint and console security features provided by the Workspace ONE UEM Console
  • Assess uses of administrative roles
  • Examine the proper use of profiles and resources for endpoint management
  • Explain Windows 10 policy management
  • Outline product provisioning
  • Configure compliance policies
  • Manage endpoints with Workspace ONE UEM
  • Use the Self-Service Portal to manage an endpoint
9 - APPLICATION ACCESS AND SECURITY
  • Describe the functions and benefits of using application management capabilities in Workspace ONE UEM
  • Summarize application management capabilities of Workspace ONE UEM
  • Plan a public application management strategy
  • Design an application security strategy
  • Examine the Windows 10 Business Store Portals role in your application management strategy
  • Deploy Win32 applications
  • Summarize the benefits of using VMware Workspace ONE® SDK
10 - EMAIL CONFIGURATIONS
  • Describe the benefits of managing email with Workspace ONE UEM
  • Deploy managed email settings
  • Evaluate email integration models
  • Support the implementation of VMware AirWatch® Secure Email GatewayTM
  • Integrate PowerShell
  • Support Google Sync integration
  • Evaluate email compliance policy strategies
  • Describe the features and functionality of the Email Notification Service
11 - CONTENT AND RESOURCES IMPLEMENTATION
  • Describe the benefits of performing Content Management with Workspace ONE UEM
  • Summarize the functions and benefits of Workspace ONE Content application
  • Evaluate the benefits of the Workspace ONE Content application
  • Access content and repositories from the Workspace ONE Content application
  • Support end user use of the personal content feature
  • Implement a content management strategy that allows for access on endpoints
  • Access internal repositories with the Content Gateway
12 - WORKSPACE ONE INTELLIGENCE AND UEM REPORTING
  • Summarize the features and functionality of Workspace ONE Intelligence
  • Evaluate the impact Workspace ONE Intelligence can have on a UEM strategy
  • Execute a report strategy
  • Outline the steps of integrating Syslog with Workspace ONE UEM
  • Weigh the benefits of a telecom management

Actual course outline may vary depending on offering center. Contact your sales representative for more information.

This course is VMware-Eligible.

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Course Length: 3 Days

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Description

By the end of the course, you should be able to meet the following objectives:

 

  • Identify and describe major components of the Workspace ONE solution
  • Identify and describe the Workspace ONE UEM enterprise and productivity integration components
  • Navigate the Workspace ONE UEM console
  • Examine integrated components
  • Explain integration of Workspace ONE UEM with directory services
  • Create and explain environment group structures
  • Outline enrollment and endpoint management methods for each endpoint platform
  • Configure requirements for Workspace ONE UEM registration and endpoint enrollment
  • Enroll and manage mobile devices and endpoints with the VMware Workspace ONE® Intelligence™ Hub application
  • Provision and secure applications
  • Enable the unified application catalog
  • Create and implement profiles and compliance policies
  • Explain and issue device commands
  • Manage email configurations
  • Integrate with content resources and provision access
  • Explain and analyze reporting and auditing
  • Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation
  • Apply general troubleshooting techniques
  • Implement unified endpoint management with Workspace ONE

 

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