VMware vSphere® – Troubleshooting Workshop v6.5

VMware vSphere® - Troubleshooting Workshop v6.5

This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment.

By the end of the course, you should be able to meet the following objectives:

Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
Introduce troubleshooting principles and procedures
Troubleshoot networking problems and recover from these problems
Analyze storage failure scenarios and resolve the problems
Troubleshoot vSphere cluster failure scenarios and analyze possible causes
Diagnose common VMware vSphere® High Availability problems and provide solutions
Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
Troubleshoot VMware vCenter Server® problems
Identify VMware ESXi™ host problems, analyze failure scenarios, and correct them
Troubleshoot faulty virtual machines, including installation problems, snapshot problems, connection problems, and more

Course Outline

1 - COURSE INTRODUCTION

Introductions and course logistics
Course objectives
Describe the content of this course
Gain a complete picture of the VMware certification system
Familiarize yourself with the benefits of the VMware Education Learning Zone
Identify additional resources

2 - INTRODUCTION TO TROUBLESHOOTING

Identify the effects of a system problem
Define the scope of troubleshooting
Use a structured approach
Understand the principles of troubleshooting
Follow a logical troubleshooting procedure
Examine examples of troubleshooting

3 - TROUBLESHOOTING TOOLS

Use command-line tools to identify and troubleshoot problems
Use VMware vSphere® Management Assistant
Find and interpret important log files
Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis

4 - NETWORKING

Identify the symptoms of network-related problems
Analyze and resolve standard switch and distributed switch problems
Analyze virtual machine connectivity problems and fix them
Examine common management network connectivity problems and restore configurations
Identify and prevent potential problems

5 - STORAGE

Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
Analyze storage-related logs
Analyze hardware malfunction and software misconfiguration scenarios
Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
Analyze possible causes, recover from the faulty conditions, and restore storage visibility

6 - VSPHERE CLUSTERS

Identify and recover from problems related to vSphere HA
Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
Examine vSphere cluster failure scenarios and possible solutions

7 - VIRTUAL MACHINES

Analyze and resolve common virtual machine snapshot problems
Identify possible causes and resolve virtual machine power-on problems
Troubleshoot virtual machine connection state problems
Resolve problems seen during VMware Tools™ installations
Examine failure scenarios and provide solutions

8 - VCENTER SERVER AND ESXI

Understand the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
Identify and resolve authentication problems
Troubleshoot VMware Certificate Authority and certificate problems
Analyze and fix problems with vCenter Server services
Analyze and fix vCenter Server database problems
Identify VMware vCenter Server® High Availability problems
Examine ESXi host and vCenter Server failure scenarios and resolve the problems

Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Course Outline

1 - COURSE INTRODUCTION

Introductions and course logistics
Course objectives
Describe the content of this course
Gain a complete picture of the VMware certification system
Familiarize yourself with the benefits of the VMware Education Learning Zone
Identify additional resources

2 - INTRODUCTION TO TROUBLESHOOTING

Identify the effects of a system problem
Define the scope of troubleshooting
Use a structured approach
Understand the principles of troubleshooting
Follow a logical troubleshooting procedure
Examine examples of troubleshooting

3 - TROUBLESHOOTING TOOLS

Use command-line tools to identify and troubleshoot problems
Use VMware vSphere® Management Assistant
Find and interpret important log files
Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis

4 - NETWORKING

Identify the symptoms of network-related problems
Analyze and resolve standard switch and distributed switch problems
Analyze virtual machine connectivity problems and fix them
Examine common management network connectivity problems and restore configurations
Identify and prevent potential problems

5 - STORAGE

Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
Analyze storage-related logs
Analyze hardware malfunction and software misconfiguration scenarios
Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
Analyze possible causes, recover from the faulty conditions, and restore storage visibility

6 - VSPHERE CLUSTERS

Identify and recover from problems related to vSphere HA
Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
Examine vSphere cluster failure scenarios and possible solutions

7 - VIRTUAL MACHINES

Analyze and resolve common virtual machine snapshot problems
Identify possible causes and resolve virtual machine power-on problems
Troubleshoot virtual machine connection state problems
Resolve problems seen during VMware Tools™ installations
Examine failure scenarios and provide solutions

8 - VCENTER SERVER AND ESXI

Understand the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
Identify and resolve authentication problems
Troubleshoot VMware Certificate Authority and certificate problems
Analyze and fix problems with vCenter Server services
Analyze and fix vCenter Server database problems
Identify VMware vCenter Server® High Availability problems
Examine ESXi host and vCenter Server failure scenarios and resolve the problems

Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Contact Us For Price

Course Length: 5 Days

Enroll Now

1. Choose a Date | 2. Click Enroll Now

Need Help Picking the Right Course? Give us a call! 781-388-0026