Description
After taking this course, you should be able to:
- Describe the Cisco Collaboration solutions architecture.
- Compare the IP Phone signaling protocols of SIP, H323, MGCP and SCCP.
- Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication.
- Implement Cisco Unified Communications Manager provisioning features.
- Describe the different codecs and how they are used to transform analogue voice into digital streams.
- Describe a dial plan, and explain call routing in Cisco Unified Communications Manager.
- Implement PSTN access using MGCP gateways.
- Implement a Cisco gateway for PSTN access.
- Configure calling privileges in Cisco Unified Communications Manager.
- Implement toll fraud prevention.
- Implement globalized call routing within a Cisco Unified Communications Manager cluster.
- Implement and troubleshoot media resources in Cisco Unified Communications Manager.
- Describe Cisco Instant Messaging and Presence, the call flows and the protocols.
- Describe and configure endpoints and commonly required features.
- Configure and troubleshoot Cisco Unity Connection integration.
- Configure and troubleshoot Cisco Unity Connection call handlers.
- Describe how MRA is used to allow endpoints to work from outside the company.
- Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic.
- Define QoS and its models.
- Implement classification and marking.
- Configure classification and marking options on Cisco Catalyst switches.
