Description
The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative.
Change Management Foundation
Dealing with change and more importantly, the impact of change is a high priority for all organizations.
The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative.
Course Outline
1 - CHANGE AND THE ORGANIZATION
- Drivers for change
- Developing a vision
- Culture and climate
- Emergent change and lifecycle
- Organizational metaphors
- Models of change
- Roles required for change
2 - STAKEHOLDERS
- Principles
- Identification
- Analysis
- Influencing and listening
- Emotion and demonstration
- Communications
- Cognitive biases
- Remaining people focused
- Improving Communications
- Communications channels
- Collaboration
- Communications Planning
- Larger workshops
3 - CHANGE IMPACT
- Assessing impact
- McKinsey 7 S
- Stakeholder impact assessment
- Assessing change readiness
- Large change – how to staff
- Building a change team
- Preparing for resistance
- Building team effectiveness
4 - INDIVIDUAL CHANGE
- Learning theory
- Motivation
- Change Curve
- Personality differences
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
There are currently no scheduled dates for this course. Please contact us for more information.
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