VMware NTAI8: Virtual Desktop Bootcamp

VMware NTAI® 8: Virtual Desktop Bootcamp is a five-day combination course of VMware NTAI 8: Skills for Virtual Desktop Management and VMware NTAI 8: Virtual Desktop Troubleshooting. This training combination gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build skills in configuring and managing VMware NTAI 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to resolve common issues that occur in a VMware NTAI environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.

By the end of the course, you should be able to meet the following objectives:

Recognize the features and benefits of NTAI
Use VMware vSphere® to create VMs to be used as desktops for NTAI
Create and optimize Windows VMs to create NTAI desktops
Install and configure NTAI Agent on NTAI desktop
Configure and manage the VMware NTAI® Client™ systems and connect the client to a VMware NTAI desktop
Configure, manage, and entitle desktop pools of full VMs
Configure, manage, and entitle pools of instant-clone desktops
Create and use Remote Desktop Services (RDS) desktops and application pools
Monitor the NTAI environment using NTAI Console Dashboard and NTAI Help Desk Tool
Implement a structured approach to troubleshooting
Resolve common issues that occur in a NTAI environment
Troubleshoot issues with linked and instant clones
Configure the Windows client
Identify the correct log level for gathering logs
Optimize protocols for the best end-user experience

Course Outline

1 - COURSE INTRODUCTION

Introductions and course logistics
Course objectives

2 - INTRODUCTION TO VMWARE NTAI

Recognize the features and benefits of VMware NTAI
Describe the conceptual and logical architecture of VMware NTAI

3 - INTRODUCTION TO USE CASE

Define a use case for your virtual desktop and application infrastructure
Convert customer requirements to use-case attributes

4 - VSPHERE FOR NTAI 8

Explain basic virtualization concepts
Use VMware vSphere® Client™ to access your vCenter Server system and VMware ESXi™ hosts
Create, provision, and remove a virtual machine

5 - VMWARE NTAI DESKTOPS

Create a Windows and a Linux virtual machine using vSphere
Optimize and prepare Windows and Linux virtual machines to set up VMware NTAI desktop VMs

6 - VMWARE NTAI AGENTS

Outline the configuration choices when installing NTAI Agent on Windows and Linux virtual machines
Create a gold master for Windows NTAI desktops

7 - VMWARE NTAI POOLS

Identify the steps to set up a template for desktop pool deployment
List the steps to add desktops to the VMware NTAI® Connection Server™ inventory
Compare dedicated-assignment and floatingassignment pools
Outline the steps to create an automated pool
Define user entitlement
Explain the hierarchy of global, pool-level, and userlevel policies

8 - VMWARE NTAI CLIENT OPTIONS

Describe the different clients and their benefits
Access NTAI desktop using various NTAI clients and HTML
Configure integrated printing, USB redirection, and the shared folders option
Configure session collaboration and media optimization for Microsoft Teams

9 - CREATING AND MANAGING INSTANT-CLONE DESKTOP POOLS

List the advantages of instant clones
Explain the provisioning technology used for instant-clone desktop pools
Set up an automated pool of instant clones
Push updated images to instant-clone desktop pools

10 - CREATING RDS DESKTOP AND APPLICATION POOLS

Explain the difference between an RDS desktop pool and an automated pool
Compare and contrast an RDS session host pool, a farm, and an application pool
Create an RDS desktop pool and an application ool
Access RDS desktops and application from NTAI Client
Use the instant clone technology to automate the build-out of RDSH farms
Configure load-balancing for RDSHs on a farm

11 - MONITORING VMWARE NTAI

Monitor the status of the VMware NTAI
components using the NTAI Administrator console dashboard
Monitor desktop sessions using the HelpDesk tool

12 - OVERVIEW OF VIRTUAL DESKTOP TROUBLESHOOTING

Structured approach to troubleshooting configuration and operational problems
Applying troubleshooting methods

Actual course outline may vary depending on offering center. Contact your sales representative for more information.