ITIL Training & Certification

ABOUT ITIL

ITIL is part of the Best Practice Solutions portfolio designed to help organizations become more effective across IT service management, project, programs and security. The AXELOS methods include ITIL®, PRINCE2® and RESILA® and offer guidance on cyber resilience and risk, value and portfolio management. Network Technology Academy *CITY* offers ITIL certification and training courses to elevate your IT management skill set.

WHAT IS ITIL 4

ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation and growth through the proper use of IT. But ITIL v3 was released in 2007 and amended in 2011. Since then, the world has changed. Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach. The following ITIL 4 certification scheme has been designed to simplify the career path for professionals, providing modern, relevant content.  

BENEFITS OF ITIL TRAINING

By employing ITIL’s IT service management best practices, organizations have been proven to increase productivity, optimize costs and improve customer experience. Adopting and adapting ITIL according to each organization’s specific requirements enables service providers to:

• Support business outcomes
• Enable business change
• Optimize customer experience
• Manage risk in line with business needs
• Show value for money
• Continually improve

MAKING THE TRANSITION FROM V3 TO V4

For those of you who are already progressing deep into ITIL v3 there is path to transition to ITIL 4 without having to start from square one. The ITIL Managing Professional Transition Module covers the core elements from the ITIL Managing Professional stream. There is a mandatory training element and exam associated with this module, enabling you to transition your existing designations into the new ITIL 4 certification scheme. Successful completion of this module provides you with the ITIL Managing Professional designation.

ITIL CERTIFICATIONS AT NEW HORIZONS COMPUTER LEARNING CENTERS

Every ITIL course from Network Technology Academy follows AXELOS standards. You can count on New Horizons to help you obtain industry-leading ITIL training that will enhance your career and help organizations implement ITIL frameworks. ITIL certifications and training from Network Technology Academy provides the key to unlock the value from your IT investments, by using best practice frameworks to align your IT services with your organizations strategy and goals.